Returns and Exchanges Policies
We can accept returns only on broken items within 5 days of their receipt or lost items. All requests require prior approval and must have an RMA number “return authorization number”. Upon receipt of an approved return, we will exchange it for the same item. S.R. Innovative Products Inc. will cover returm handling and shipping charges.
Return of product. Please contact the customer service department to get a “return authorization number” via our contact page or by fax to 514-352-6638.
Method of payments: We accept many forms of payments where depending on your region(Country of Origin) certain options may have restrictions or not available at time of checkout. S.R. Innovative Products is pleased to accept the following credit cards as forms of payment. Discover, MasterCard and Visa. Our Card payments are safely handled by Elavon in US funds. We also offer that of PayPal for PayPal account users.
You do not need a PayPal account to purchase our products via PayPal’s service either, you can use any of the below listed Cards with InternetSecure or Paypal.
For any further information, please contact the Customer Service department via our contact page or by fax to 514-352-6638.