Frequently Asked Questions
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To compare: One year of treatment will take roughly three ScarFix I.T.S. kits, for a total cost of around $300. Laser treatment is effective and takes about the same amount of time as Scarfix I.T.S. and/or ScarRedux I.T.S. However, the process is much more costly and painful. The average cost for one year of laser treatments is over $1,000 ($100 to $150 per session).
Microdermabrasion will smooth the surface of the scar, but cannot make it go away. This treatment requires several sessions and can be costly, over $1,000 ($100 to $150 per session).
It is also possible to treat scars by injecting them with steroids. However, this is a long and very painful process.
AHA, glycolic acid and vitamin A are more or less aggressive exfoliation techniques. They can yield good results when overseen by a medical professional. However, treatments can be lengthy and uncomfortable, due to the burning sensation and unsightly appearance of the skin.
Due to the patented use of pullulan, Scarfix OccluGel offers much greater occlusivity than silicone sheets or silicone gel. In the Scarfix I.T.S. kit, Scarfix OccluGel comes in a vacuum pump bottle that guarantees a sanitized product every time you use it.
Billing and Methods of Payment
- In Canada, shipping will take approximately 4-7 business days.
- In the United States, shipping will take approximately 5-12 business days.
- Internationally, shipping will take approximately 15-25 business days.
All shipping times are approximate, as processing times at customs may differ in each country.
Return and Exchange Policy
For product returns: Contact the customer service department to obtain your Return Authorization Number (RAN) via our contact page or by fax at 514-352-6638.
For all other information: contact the customer service department via our contact page or by fax at 514-352-6638. Lost orders will be replaced, not refunded, within 45 days. View our complete returns and exchange policy.